Bachelors Degree, or equivalent work experience
- 3+ years of program management experience, leading projects involving multiple stakeholders.
- 3+ years of demonstrated proficiency analyzing data, creating dashboard and business reports using SQL.
- Proven experience writing scripts using SQL, extracting and analyzing the data to provide precise reports to stakeholders.
- Demonstrated ability to consistently maintain a high level of integrity and discretion to handle confidential information.
- Proven superb customer service to the leadership team and other key stakeholders
- Demonstrated written and verbal communication skills.
- Proven ability to present complex information in a clear and concise manner to executives.
Job summary
Within CTPS, the Selling Partner Abuse team launches products and services that detect and prevent abuse on our store before it impacts a customer.
We work with business partners across the organization to find and close gaps that lead to abuse and create and enforce selling policies that help ensure we have a fair marketplace.
Our product and program managers work hand in hand with our engineering and science partners to develop and implement innovative solutions that help Sellers become successful and stop bad actors at scale, globally.
Key job responsibilities
We are seeking an exceptional Business Analyst to drive analysis and insights to help our teams make meaningful business decisions.
As a Business Analyst, you will focus on improving the success of Sellers in our store by analyzing data, discovering and solving real world problems, and building metrics and business cases to improve customer experience.
We are focused on your success and want to build future leaders within Amazon.
A key component of the role is to identify process and system improvement opportunities by monitoring existing metrics, analyzing data, and partnering with many internal teams.
In addition, you will design and develop automated reporting solutions to enable stakeholders to manage the business and make effective decisions.
Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
- Experience working in risk, fraud, or ML organizations.
- Ability to create detailed business analysis, outlining problems, opportunities and solutions for a business stakeholders.
- Familiar with defining configuration specifications and business analysis requirements
- Experience working in risk, fraud or compliance organizations.
- Advance SQL proficiency -write complex SQL statements and ability to manipulate a massive amount of data, creating dashboards/on demand reports