Business Analyst I (Vmwjp00015413)

Analyst level required: Business Analyst
Key Responsibilities & Accountabilities
- Work with Install Base data
- Good understanding of Quote to cash process
- Work along business stakeholders for resolution and support
- Ability to support Quarter End needs
- Ability to work over stretch assignments.
- Provide support with queue management
- Be able to provide support over first level escalations
- Support with basic reporting
- Able to participate in business calls

Skills/Knowledge desired:

- Experience in multinational/inter-disciplinary teams work
- Customer service oriented
- Focus on execution
- Capacity to improve and innovate
- Decision making skills
- Basic data analysis & presentation skills
- Hard Skills:

- Excel level: Intermediate
- English: B2+
- Basic to Intermediate experience with MS Office (Powerpoint/Outlook)
- Soft Skills:

- Integrity
- Initiative
- Effective communication
- Teamwork and Collaboration
- Problem solving
- Adaptability
- Innovation
- Preferred Requirements:

- Advance experience in quote to cash processes
- Intermediate to advance data analysis
- Advance knowledge of CRM and ERP systems
- Coding/Programming
- ASQ/Six Sigma; LEAN; SCRUM; PM certifications