Manages integration orders for customers by ensuring purchase orders are accurately entered to meet customer's integration requirements and SLA's. Facilitates prompt resolution for order issues. Responsible for fulfilling product requirements for integration orders through inventory management.**Responsibilities:- Release, maintains, modifies, re-creates and cancels order line items, with customer approval, to ensure accurate integration order p rocessing.- Work closely with internal departments to meet customer s integration requirements.- Create and monitors transfer and inter-company orders to fulfill integration order product demands by obtaining product ETA's and analyzing product availability within the Tech Data network to ensure mínimal risk and freight cost.- Perform final review of integration order prior to production status and analyzes center capacity.- Responsible for product inventory management for end-user customer projects to meet production schedules.- Responsible for implementing total end-user customer project requirements including coordination of work instruction request forms, sku creation, integration order creation and product inventory management.- Research and resolve order issues.- Monitor and updates all assigned orders and communica tes order status to customer.- Develop a rapport with assigned customer accounts to establish s trong lines of communication.- Educate customers and Sale on integration ord er processing requirements.- Record order issues and performance metrics in database to track order errors and productivity measurements.- Perform additional duties as assigned- Meet attendance and punctuality standards**Qualifications:- The requirements listed below are representative of the knowledge, skill, and/or ability required.- Able to adjust readily to change and adapt as needed.- Able to analyze and resolve complex issues and problems in a sound and timely fashion.- Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.- Able to build solid, effective working relationships with others.- Able to constructively work under stress and pressure when faced with high workloads and deadlines.- Able to execute instructions and to request clarification when needed.- Able to express ideas clearly and convey necessary information.- Able to interact effectively with all levels of management.- Able to maintain a positive attitude in the face of criticism, rejection, or failure.- Able to use common office equipment.- Able to perform basic mathematical calculations.- Able to prepare/analyze appropriate reports and other business correspondence.- Able to provide courteous, timely service when addressing customer questions and concerns.- Able to recognize and attend to important details with accuracy and efficiency.- Able to be immobile for long extended periods.- Able to think strategically and tactically.- Able to work independently with minimum supervision.- Knowledge and/or expertise in related area of responsibility.- Possesses strong data entry skills.- Possesses strong organizational and time management skills, driving tasks to completion.- Prior order entry a nd order maintenance preferred.- Able to maintain confidentiality of senstitive information.**What's In It For You?**- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
