**About the Role**:
Tebra is looking for a Billing Specialist that will perform various activities to support our company's accounting department and billing processes.
**Your Area of Focus**:
- Manage inbound calls regarding billing inquiries
- Outbound calls to collect payment on overdue balances
- Manage and work salesforce cases related to billing and collection inquiries
- Downloading and explaining invoices to customers
- Assisting customer with updating method of payment on file
- Confirming customer payment method on file
- Processing payment re-attempts
**Your Professional Qualifications**:
- Intermediate Salesforce knowledge and experience
- Intermediate Microsoft Excel knowledge and experience
- Fluent in English; verbal and written
- 1+ years answering inbound phone calls
- A professional and friendly demeanor for our customers and colleagues
- Making quick and accurate math calculations is essential
- Confidence, self-motivation, and diligent with strong organizational skills
- Ability to prioritize and execute many assignments in a quick and efficient manner
- Experience in a software company, healthcare and accounts receivable
- High School Diploma required
**About Tebra**:
Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra.
Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we're building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.
**Our Values**:
**Start with the Customer**:
We get to know our customers - and their patients - and look at the world through their lens.
**Keep It Simple**:
Healthcare is too complex. We aim to simplify it for everyone.
**Stay Entrepreneurial**:
We reject the status quo and solve problems with creativity, perseverance, and a bias to action.
**Better Together**:
We are diverse, humble, and collaborative. We put the team first and win together.
**Celebrate Success**:
Life is short and joy is underrated. We take time to have fun and celebrate success.
**Perks & Benefits**:
To assist with all of life's needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
**#LI-AH1**
- Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status._
