Company Description
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.
We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.
In addition, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.
With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW).
Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle.
Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.
**Job Description**:
As the Billing Operations SME you will be responsible for providing support to the billing transformation program by helping to define requirements while also bringing in your vast knowledge of operational billing processes.
You will meet with stakeholders and users of the existing systems and platforms to help define opportunities for improvement and a roadmap for future development.
You will also support system integration and user acceptance testing as well as the implementation of new systems and functionality.
You will also be responsible for supporting acquisition integration to help ensure best practices while transitioning activities between teams and regions by providing clear and well thought out recommendations.
**Key Responsibilities**:
- Support billing transformation program and help to define requirements and business case.
- Evaluate current system and process landscape and bring extensive billing knowledge to provide recommendations on best practices
- Support acquisition integration by providing recommendations on future state processes.
- Be a champion for process improvement and automation of activities.
- Help to advance the simplification of the North America and Spanish Latam billing landscape.
- Perform other duties as assigned.
**Qualifications**:
- 5-7 years of billing experience with functional knowledge of complex billing cycles, order management and pricing.
- Excellent English communication skills, both written and verbal (full professional working proficiency).
- Some experience with defining requirements and creating business cases.
- Experience working with key stakeholders to design complex solution.
- Ability to communicate effectively at all levels with business stakeholders and technical teams and help to influence the future vision.
- Strong technical skills and ability to learn systems quickly.
- Strong analytical skills ability to process information logically.
- Detail oriented and organized.
- Self-motivated with a drive for excellence.
- Communicate clearly and ability to work well with others in a team environment.
- Ability to interpret written customer contracts.
- Oracle E-Business or ERP System.
- Bachelor's degree preferred with Accounting/Finance concentration desirable.
Additional Information
Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is The Power of YOU and it ensures that we live what we believe.
Experian Careers - Creating a better tomorrow together
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- Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._