Full-time
Employee Status: Regular
Role Type: Hybrid
Department: Finance
Schedule: Full Time
Shift: Day Shift
**Company Description**:
**Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.**
Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life's big moments - from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers - we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.
We gather, analyze and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.
For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish - and we're not done.
Our 21,700 people in 30 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow.
We consolidated our position as the fifth-best company to work for in Costa Rica according to the GPTW ranking!
These results reflect the hard work and commitment to make Experian a great place to work, climbing from #14 last year to #5. It is also evidence of the company's work to ensure the well-being of its talent community through an inclusive culture, a balanced work environment, employee development, and flexible work practices.
**Role Summary**
As the Billing Administrator Senior for Experian, you will be responsible for compiling, managing, and using billing data, contract provisions, and pricing constructs across multiple systems to support client billing and invoicing. You will assist with ongoing efforts to improve the efficiency and accuracy of the billing processes. Other responsibilities include participation in teams responsible for creating end-user requirements for billing platform enhancements and billing workflow management process improvements.
**Key Responsibilities**
- Ensure the timely completion of new client setup and maintenance of existing accounts for invoicing purposes for clients
- Collaborate with sales, sales support, finance, pricing, and others to obtain information necessary for account setup, maintenance, monthly billing processes, and ad hoc billing adjustments.
- Receive research and respond to incoming billing-related questions. Provide information, explain policies and procedures, and facilitate a resolution.
- Using billing worksheets, process billing adjustments and manual billing requests in accordance with company policies, procedures, and timelines
- Prepare and/or process billing-related documentation. Review documents for accuracy and completeness, and update information and/or evaluate against relevant policies
- Assist cross-functional teams with driving billing system deployment strategy and requirements.
**Qualifications**:
- 3 - 5 years of billing/OTC experience.
- Advanced English level.
- Oracle E-Business or ERP System experience.
- Strong technical skills and ability to learn systems quickly.
- Strong analytical skills and ability to process information logically.
- Strong oral and written communication skills.
**Additional Information**:
**_ This is a permanent home-based role in Costa Rica. No relocation available._**
Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.