Full-time
Employee Status: Regular
Role Type: Hybrid
Department: Finance
Schedule: Full Time
Shift: Day Shift
**Company Description**:
**Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.**
Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life's big moments - from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers - we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.
We gather, analyze and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.
For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish - and we're not done.
Our 21,700 people in 30 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow.
We consolidated our position as the fifth-best company to work for in Costa Rica according to the GPTW ranking!
These results reflect the hard work and commitment to make Experian a great place to work, climbing from #14 last year to #5. It is also evidence of the company's work to ensure the well-being of its talent community through an inclusive culture, a balanced work environment, employee development, and flexible work practices.
As the Billing Administrator for Experian, you will be responsible for the compilation, management, and use of billing data, contract provisions, and pricing constructs across multiple systems to support client billing and invoicing. You will assist with ongoing efforts to improve the efficiency and accuracy of the billing processes. Other responsibilities include participation in teams responsible for creating end-user requirements for billing platform enhancements and billing workflow management process improvements.
**Key Responsibilities**:
- Ensure the timely completion of new client setup and maintenance of existing accounts for invoicing purposes for clients.
- Collaborate with sales, sales support, finance, pricing, and others to obtain information necessary for account set up, maintenance, monthly billing processes, and ad hoc billing adjustments.
- Receive research and respond to incoming billing-related questions. Provide information, explain policies and procedures, and facilitate a resolution.
- Create billing worksheets containing relevant data and instructions to be processed.
- Using billing worksheets, process billing adjustments and manual billing requests in accordance with company policies, procedures, and timelines.
- Lead efforts to create billing workflow tools designed to automate billing data gathering processes and increase billing process efficiency.
- Assist cross-functional teams with driving billing system deployment strategy and requirements.
- Prepare and/or process billing-related documentation. Review documents for accuracy and completeness, and update information and/or evaluate against relevant policies.
- Provide professional and courteous interactions with sales and other teams.
- Complete special projects as required.
- Perform other duties as assigned.
**Qualifications**:
- Minimum 3 years of billing/OTC experience.
- Strong technical skills and ability to learn systems quickly.
- Strong analytical skills and ability to process information logically.
- Outstanding organizational skills and attention to detail.
- Self-motivation with a drive for excellence.
- Strong oral and written communication skills.
- Ability to communicate clearly and work well with others in a team environment.
- Ability to interpret written client contracts.
- Oracle E-Business or ERP System experience - preferred
- Excel skills - preferred
**Communication**:
- Advanced English level.
**Education**:
- Bachelor's degree preferred, with Accounting/Finance concentration desirable.
**Additional Information**:
Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to w