**Basic qualifications**:- Flexible and adaptable to support multiple geographies across different time zones.- Bachelor's degree in business, finance, HR or related field.- 4+ years of experience in administration employee benefit plans, relocation and/or other employee services delivery, and/or financial services/audit industry experience.**Preferred qualifications**:- 4+ years of experience with benefits program development, equity compensation, administration and service delivery in a global organization.- Deep knowledge of employee benefit plans including the associated complexities of plan administration, associated payroll processes including but not limited to general audit/reconciliation practices and principles regulatory requirements and program taxability.- Experience integrating programs following acquisitions and mergers.- Excellent written and verbal communications skills - ability to interface with all levels of the organization and influence business leaders.- Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards.- General HR practices knowledge and knowledge of HR regulations.- Exceptional focus and proven results on delivering excellent employee experiences across plans.- Deep analytical skills, comfortable working with and communicating large amounts of data findings, experience establishing and tracking program metrics.- Ability to work with a high degree of autonomy of discretion through ambiguous circumstances.- Strong sense of accountability, sound personal judgment and global business acumen.- Great organizational skills with exceptional follow through and attention to detail.- Proven abilities to collaborate and maintain strong cross organizational partnerships.- Demonstrated expertise in process management-Six Sigma/green belt certification- Experience leading global or regional program initiatives and/or process improvement effort.- Position open for HYD & BLRJob summaryJoin Amazon's HR team and help make a difference for all Amazonians! We are currently looking for Process Lead, Global Benefits to join our team.Position Responsibilities**Project Management and Communications**:- Review and Audit reports related to Employee Stock Plan and ensure there are no discrepancies.- Manage program stakeholders to ensure administration of the stock program is operationalized- Vendor Management - Work closely with the vendors and stakeholders to ensure updated data/reports is provided.- Making sure all assigned processes are completed in time as per SLA.- Participates in cross-functional process improvement initiatives.- Identifies customer impacting issues, identifying and implementing solutions and process improvements to increase customer satisfaction.- Creates standard operating procedures (SOPs), process maps, SIPOC- Investigates discrepancies, finds and implements solutions.- 4+ years of strong experience in managing Benefits Administration processes, preferably financial/equity compensation.- Strong attention to detail and a high level of processing with utmost accuracy.- Support team in various program management including transitions/s (including associated vendors) for the employee services;- Look for systematic ways to use data to enhance associate experiences and vendor delivery of services to ensure consistency across the company.- Make sure SOPs and all other documents are updated regularly as needed.- Track and measure program performance and associate utilization - via regular analysis of key program metrics and benchmarking studies - to understand both industry trends as well as potential value-added changes that could be made to benefit offerings.- Plan Administration and Compliance: Collaborate with internal Benefits Finance, Legal, and Global Compliance teams - and external vendors - to ensure programs are administered in compliance with Amazon's legal and scope-of-work responsibilities.**Basic qualifications**:- Flexible and adaptable to support multiple geographies across different time zones.- Bachelor's degree in business, finance, HR or related field.- 4+ years of experience in administration employee benefit plans, relocation and/or other employee services delivery, and/or financial services/audit industry experience.**Preferred qualifications**:- 4+ years of experience with benefits program development, equity compensation, administration and service delivery in a global organization.- Deep knowledge of employee benefit plans including the associated complexities of plan administration, associated payroll processes including but not limited to general audit/reconciliation practices and principles regulatory requirements and program taxability.- Experience integrating programs following acquisitions and mergers.- Excellent written and verbal communications skills - ability to interface with all levels of the organization and influence business l
