The Operational Risk Manager provides full leadership and supervisory responsibility.
Provides operational/service leadership and direction to team(s).
Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services.
May contribute to the development of new techniques, models and plans within area of expertise.
Strong communication and diplomacy skills are required.
Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets.
Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
**Responsibilities**:
- Lead day-to-day activities of TPU teams in a supervisory capacity
- Provide input to performance measurements of teams and provide coaching
- Provide expert guidance and support on the development of key controls, standard processes, operating procedures, and promulgation of best practices
- Interface with Third Party Officers (TPOs), Business Activity Owners (BAOs), and Sector and Regional Risk teams and other Citi business stakeholders on a regular basis
- Review results of third-party risk monitoring activities providing credible challenges to, and quality checks of, such results
- Perform a lead role in the design, development, and execution of key TPU initiatives
- Perform reviews of pre-contract due diligence, post-contract ongoing monitoring activities and provide credible challenges to accountable / responsible parties
- Monitor progress on agreed upon third-party remediation activities and escalate issues as necessary
- Conduct onsite third-party visits to assess compliance with Citi policies and standards, where appropriate
- Support reporting activities as required
- Participate in continuous improvement activities
- Complete all tasks in connection with the organization's activity but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.
**Qualifications**:
- Fluent written and spoken English
- Bachelor university degree completed
- 5+ years of experience in third-party risk identification or in business English in a corporate role
- Prior team management experience and/or Team Lead of 10+ member teams
- Intermediate command of MS Suite
- Demonstrated ability to synthesize, prioritize and drive results with a strong sense of urgency
- Ability to assess level of risk exposure based on identified risk characteristics
- Analytical thinking
- Moderate but direct impact through close contact with the businesses' core activities
**Desirable**:
- Additional language proficiency is a plus
- Third Party Utility knowledge
- **Job Family Group**:
Risk Management
- **Job Family**:
Operational Risk
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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