At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.
**LOB/Cost Center**:
The Employee Relations function is the Center of Excellence and primary point of contact for business leaders and People Team leaders on high touch matters relating to performance management, employee discipline, investigations, reductions-in-force and other involuntary terminations.
**Role/Responsibilities**:
The AVP - Employee Relations is responsible for providing advice and expertise to management and HR People Team leaders on performance management, disciplinary matters, investigations, reductions-in-force, and other ER matters primarily for the LATAM region, which currently includes Argentina, Brazil, Costa Rica, El Salvador, Mexico, Panama, and Peru, this role will also support the general Americas region as needed. The AVP - ER is responsible for the following advisory and delivery competencies:
- Responsible for overseeing employment matters for LATAM by providing guidance to managers about performance management issues and conducting investigations for all complex and escalated issues, including those representing significant risk to the organization.
- Develop and implement culturally appropriate employee relations policies, procedures and guidelines.
- Ensure operational consistency by monitoring and reviewing formal documentation and strategies for responding to ER inquiries.
- Develop approach for managing complex, ambiguous, and/or escalated ER issues. Determine when to escalate cases to the relevant HR Regional and Talent Partners.
- Lead planning and execution of all performance management, discipline, and terminations in the LATAM region, which includes coordination with the business, HR Regional and Talent Partners, and Legal.
- Partner with ER lead, business Managers, Legal and with HR People Team leaders to provide resolutions for escalated or complex issues and concerns.
- Ensure consistent execution of performance management matters by monitoring and reviewing formal documentation requirements and strategies for responding to ER inquiries.
- Assist with ER reporting; analyze data, identify trends, work with the HR People Team Talent Partners and lead to recommend solutions.
- Communicate and ensure understanding by managers and employees of relevant laws, regulations, and organizational policies and answer non-standard questions by managers and employees as needed.
- Conduct needs assessment, design, and deliver employee relations training for supervisors in partnership with Talent & Organizational Development.
- Partner and coordinate with internal and external counsel when necessary.
- Lead and support ER projects as needed.
**Qualifications**:
- Bachelor's degree required.
- Typically, a Moody's employee working at this level would have 6-8 years of experience
- Ability to resolve conflicts and diffuse employee related issues, concerns, situations
- Ability to quickly evaluate alternatives and decide on a plan of action
- Understand and know how to work in a matrixed model - both corporate, functional and geographic
- Experience with dispersed workforce
- Strong business acumen and analytical skills
- Strategic/critical thinker with business acumen
- Solid project management background and experience with HR technologies
- Excellent facilitation, public speaking, interpersonal, and communication skills
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
