Associate, Settlement Operations

Associate, Settlement Operations - Santa Ana, Costa RicaDoes playing a meaningful role in Digital and Retail Settlement Operations sound exciting to you?
How about bringing your analytical skills to a global business that is committed to moving money for better?
Join Western Union as Associate, Settlement Operations.Western Union powers your pursuit.Role ResponsibilitiesAs Associate, Settlement Operations, you will be responsible to performs settlement operation functions such cash reconciliations and customer inquiries tasks, as valid and timely refund, ensure proper settlement transactions, support customers in issues resolution activities, ensure outstanding customer service quality level, maintain valid supporting documents for all transactions, provide research, root cause and recommendations to address gaps in delivering incumbent duties.
The position supports Cash Retail, APN Settlement & Convenience Pay products by delivering daily Sub-ledger transactions reconciliation, settlement, exceptions, and discrepancies remediation functions in operational areas.
You need to comply with Western Union Internal policies and applicable regulatory and financial reporting requirements.Role RequirementsHigh School Diploma1-2 years accounting clerical experience or equivalentExperience preferred in one or more of the following disciplines: general accounting, accounts payable, accounts receivable and/or billingKnowledge of MS Office ToolsHigh- sense of urgency, proactivity, teamwork, and communication skillsTime managementSettlement knowledge is a plus will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ().
Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.