Associate, Operations - Santa Ana, Costa Rica
Are you looking to build a career in the financial services sector?
Are you interested in joining a dynamic operations team within a global FinTech company?
Join Convera as Associate, Operations.
Motivated by our values: Customer Champions, Growth Minded, Truth Seekers, Fast Movers, High Achievers, Respectfully Candid
We are the largest non-bank B2B cross-border payments company in the world.
Formerly Western Union Business Solutions, we leverage decades of industry experience and technology-led payments solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction.
Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
We make moving money so easy, that any company in the world can grow with confidence
You will need to provide consistent, quality service by working closely with Client Support, Sales and Internal Stakeholders in facilitating customer transactions.
Your daily responsibilities will include:
- Book deals on behalf of our customers, ensuring that all provided information is sufficient to process transactions
- Process outgoing transactions using various methods and currencies
- Communicate effectively with internal and external business partners and clients to ensure timely processing of requests
- Create and amend beneficiary templates on behalf of our customers
Here are some skills, attributes, and qualifications you should have:
- Bachelor's degree (or student)
- A strong attention to detail, as well as a sense of initiative and proactivity
- Ability to learn quickly and operate in a high-paced, high volume, dynamic environment, maintain targets and meet tight deadlines
- Fluent in English written and verbal
Join us, and let's move money simply, securely, smartly
We're a company on the move, and we want our people to grow and develop.
You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
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