At PfizerThe Enterprise Solutions Center (ESC) delivers innovative solutions leveraging our enterprise platforms and deep expertise in the areas of Content Solutions, Business Process Solutions, and Application Integration Solutions.The Engagement & Delivery (E&D) Team within ESC identifies and implements right fit, strategically aligned, cost effective solutions across the ESC domain areas to meet business needs. This position is accountable for ensuring solutions that add business value are successfully delivered in partnership with ESC and Pfizer Digital teams.ROLE RESPONSIBILITIES- Financial management:- Assist with monthly reconciliation of financial reports against budget tracking.- Distribute monthly communication for accruals and reclasses.- Maintain financial process documentation.- Portfolio and Reporting:- Submit Statements of Work (SOWs) and/or Change Orders (COs) for processing.- Coordinate tracking and review process.- Ensure integrity and accuracy of portfolio information.- Coordinate monthly portfolio review process and lessons learned sharing.- Lead monthly portfolio review meetings.- Ensure all ESC project managers update P3 resource manager with estimated resource allocations.- Responsible for maintaining projects in ESC Portfolio and assisting with project estimations.- Develop and maintain portfolio management process documentation.- Generate and distribute ESC Customer Satisfaction Survey 30 days post Go-Live for portfolio projects.- Collate ESC Customer Satisfaction Survey metrics for presentation to Leadership.- Assist with compliance related activities (i.e, Common Requirements Set remediation, CAPAs and Deviations) to maintain the validated state of ESC solutions.- Complete Quarterly Imperva reviews.- Coordinate ESC solution quarterly bug fix releases and routine query update releases with Support Team.- Develop and maintain constructive, trust-based relationships, to ensure overall efficiencies and goals are achieved.BASIC QUALIFICATIONS- BS in Computer Sciences, Information Systems, Engineering, Sciences or related field.- 0-2 years' experience in related field.- Business analysis skills.- Excellent communication and presentation skills. Technical aptitude - solid PowerPoint and Excel expertise.- Ability to work in ambiguous situations and create structure when necessary without overcomplicating.- Ability to think strategically and longer-term design and planning.- Soft skills and cultural awareness.PREFERRED QUALIFICATIONS- Experience with Content Management, Business Process Management and Application Integration Platforms and solutions.- Facilitation, negotiating and presentation skills. Able to work with all levels in the organization.- Program/project management skills.- Training and experience in project management (PMP), change management, continuous improvement methodologies and creative problem solving/innovation frameworks highly desired.- Experience with SDLC/Agile methodologies.- Influencing skills with teams and negotiation skills with vendors. Ability to work in matrixed environment and leading via influence.- Knows how to get things done.- Inherent relationship management skills.- Quick to establish trust and respect.- Persistent and determined.- Resourceful and avid learner.- Easily makes connections.- Action oriented and energetic.- Reads situations quickly and adapts to change.- Commitment and follow through.- Team player.Non- Standard Work Schedule, Travel or Environmental RequirementsExpected to occasionally work extended hours, including weekends to support meetings with international collaborators and at critical stages of a program delivery or operational issues.Work Location Assignment: FlexibleEEO (Equal Employment Opportunity) & Employment EligibilityPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.Information & Business TechLI-PFE
