Associate Community Manager - Seller Forums

Bachelor's degree or higher 2+ years' relevant experience.
- Demonstrated ability to dive deep to understand the customer, product and business
- Fluency in English and Spanish
- Experience with handling escalations
- Community Manager experience
- Experience with Marketplaces is preferred
- Excellent written communication skills with proven ability to hand-craft messages that align with Public Relations and Legal guidelines
- Excellent organization and time management skills.
- Strong interpersonal communication skills and a team player.
- Displays a desire to contribute to process improvements in emerging contact channels
- Displays ownership and responsibility - Amazon Forums / Third Party (3P) Seller experience
- Proficiency in additional languages