**Associate, Anti Money Laundering Compliance - Santa Ana, Costa Rica**
Are you looking to play a key role in helping tackle money laundering and other financial crime?
Are you ready to unleash your potential in a global business that is committed to moving money for better?
Join Western Union as an Associate, Anti Money Laundering Compliance.
**Western Union powers your pursuit.
**
We'll be looking for you to be part of our Global Consumer Reinstatements team which are responsible for making sure that we and our customers are protected against money laundering or other illegal activities.
**Role Responsibilities**
- Working as an Anti-Money Laundering Compliance Associate, you will be responsible for providing technical support for Customers, Agents and/or Services Associates performing complex duties with a high level of technical/business knowledge.
- Will deliver customer support in relation to identification process by handling the information inquires and handling complaints.
**Role Requirements**
- High School degree is required.
- 1 year of CS experience is required.
- Fluent in the English language is mandatory.
- A strong attention to detail, as well as a sense of initiative and proactivity.
- Outstanding verbal, written, and listening skills.
- The ability to work successfully in a self-motivated team environment.
- A passion for customer service.
**We make financial services accessible to humans everywhere.
Join us for what's next.
**
Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities.
We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe.
More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
**Benefits**
Your Costa Rica
- specific benefits include:
- Asociación Solidarista
- Paid time off including extended maternity leave.
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy
**Our hybrid work model**
Western Union values in-person collaboration, learning, and ideation whenever possible.
We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals.
By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories.
Western Union has determined the category of this role to be Hybrid.
This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location.
The expectation is to work from the office a minimum of three days a week.
LI-Hybrid