Assistant Director For Strategies, Staffing And Systems Management

Job SummaryUnder the general direction of the Senior Director, University Housing Services the Assistant Director of Strategies, Staffing & Systems Management is responsible for the development and management of residential management and locking database. This work includes analyzing the needs of the department and structures resources to manage workflow processes including but not limited to electronic system modules, electronic access systems, hiring, and onboarding. The position leads recruitment efforts including chairing search committees, managing searches, and assisting other search committees. The position also lead professional development efforts, training, policy development and documentation of policies, processes and protocols. Key ResponsibilitiesManages StarRez database system modules, reports, dashboards and Web Portal including but not limited to room inspection forms, reports, student employment applications, and other system database modulesManages S2 and Doormacaba locking database systems including but not limited to residential access upload, access permissions, access settings, etc.Designs resources including but not limited to user guides, digital walkthroughs, etc. to assist database users with utilization of StarRez and S2 and Doormacaba locking database systemsAnalyzes and evaluates efficiency of systems providing innovative solutions as fitFacilitates staff trainings necessary for efficient and effective database user experienceDesigns professional recruitment framework and resources for departmental recruitment processesFacilitates professional staff recruitment processes including but not limited: chairing search committees, application processes, candidate interview experience, selection meetings, etc.Guides the review, documentation and implementation of policies and procedures; coordinate submission of policies to the appropriate administrators for review and approval.Ensures policies are documented in a timely manner, accessible format, consistent, and compliant with university requirements; maintains a schedule for the routine review and revision of existing policiesLeads coordination of department professional development and staff trainingDevelops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate.Develops and sustains cooperative working relationships in a diverse environmentKnowledge, Skills & AbilitiesExcellent written and oral communication skillsAbility to develop tactical plans, and prioritize and organize projects to meet deadlinesAbility to perform complex tasks involving independent judgment, and ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendationsAbility to identify, develop, and coordinate plans for use of resources and to define procedures for ongoing administration and maintenanceExperience in operations and systems analysis; ability to interpret and evaluate results to develop and/or recommend new or revised policiesAbility to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating challengesAbility to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agenciesAnalytical, evaluative, and objective critical thinking skills and the ability to effectively summarize and present informationWorking knowledge of various software applications to include word processing, presentations, and spreadsheets and databasesAbility to communicate with constituents in a professional and respectful mannerRequired QualificationsBachelor's Degree in Education, Business, Human Resources, Sociology or a related fieldThree years full time professional experienceProject management experienceDatabase experienceExperience hiring and onboarding full time professional staffPolicy development experienceExperience working in an educational settingPreferred QualificationsFive years full time professional experienceExperience coordinating department projects from development to implementationExperience working with housing database systemsExperience working with locking database systemsExperience coordinating search processes and chairing search committeesExperience working in a higher education settingExperience facilitating staff training and developmentExperience creating and developing policiesCompensationClassification: Administrator IAnticipated Hiring Range: $5,879/month - $6,694/monthCSU Salary Range: $3,938/month - $11,703/monthThe final hiring salary will be commensurate with experience.San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .Application ProcedureClick Apply Now to complete the SJSU Online Employment Application and attach the following documents:ResumeLetter of InterestAll applicants must apply within the specified application period:April 16, 2024 through April 30, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.Contact InformationUniversity ****** 408-924-2252CSU Vaccination PolicyThe CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/and questions may be sent ****** .Additional InformationSatisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email ****** .Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email ****** .Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.Equal Employment StatementSan José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).