At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.Dare to make an impact? YOUR ROLE Responsible for product recommendations from our Adhesive technologies in manufacturing and packaging, customized products applications, new product demonstrations and troubleshooting for customersConsult customers on solutions generating value for their use casesPerform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the ACE tool Work with application equipment to provide solutions to enhance customer adhesive related processes Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues Reports quality issues / customes claims to relevant parts of the organizationDrive customer experience by optimizing automated customer interactions and enhancing remote customer interactionsIdentify opportunities to create customer value in remote settings by leveraging remote interaction tools Responsible for products application, organize technical training sessions with clients and coaching of field sales forces and customersResponsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team membersPromote internally SBU innovations and best learnings cross accounts YOUR SKILLS Must have experience with technical sales and clientsGood communication in Spanish and EnglishChemical, Material or Mechanical, engineering Availability to work 70% of time in fieldAvaliability to travel in Central America 50% of time At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
