Job Summary:
**Responsibilities**:
- Provide leadership, expertise and guidance to the Accounts Receivable and Accounts Payable Specialists to enable them to provide timely and accurate financial services and responses to queries.
- Oversee the Vendor Management processes, including creditor accruals, reconciliations and ensuring currency of information.
- Recommend and undertake continuous system and process improvements to ensure quality service delivery to key stakeholders.
- Work closely with the Accounting Services Manager to set performance targets, team work plans, and mitigate identified risk areas.
- Ensure all required monthly processing is completed within the agreed Service Level Agreements (SLA's).
- Provides oversight of payment runs including manual and urgent payments.
- Assists with day to day AR/AP transactions as required.
- Act as the contact point for engagement with the AR/AP function across the wider organization.
- Manage resource and work planning function and allocate tasks within the team accordingly.
- Identify systems and process improvements and work with the Accounting Services Manager to implement these.
Skills and Experience:
- Bachelor's degree required in business administration, finance, or related field.
- Fluency in English is required (written and spoken).
- Minimum 3+ years' with experience managing AP and AR operations in a multi-national Shared Services and/or BPO operation.
- Experience with US-based Telecommunications, Consumer Products, Wholesale or Retail Distribution businesses is a plus.
- NetSuite or other Tier 1 ERP systems.
- Experience handling billing cycles is a plus
- Experience in collections management is required
- Excel: formulas, formatting, pivot tables, etc.
- Minimum 2+ years' experience in people management.