Anti Money Laundering Compliance, Associate – Santa Ana, Costa RicaAre you looking to play a key role in helping tackle money laundering and other financial crime?
Are you ready to unleash your potential in a global business that is committed to moving money for better?
Join Western Union as an Associate, Anti Money Laundering Compliance.Western Union powers your pursuit.This role is responsible for performing complex duties with a high level of technical/business knowledge.
This position also monitors agents and supports agents' coordination on suspensions and reactivation processes.Role ResponsibilitiesWorking on a mix of both on-line and off-line duties and will be specific to one of the following functions: Victim Fraud (AVF).
Responsibilities related to AVF are day to day transaction management, information verification, conducting investigations and servicing inquiries received over the phone or email.
Perform outbound phone interviews with Agents, educating and raising awareness about Agent Fraud.Responsibilities related to AVF are utilize all available tools and analyze relevant information in order to identify fraud patterns taking immediate actions to mitigate risk and protect the organization from potential losses.The position is responsible for accurate and precise documentation to ensure clear visibility and accessibility for other departments within Western Union.Role RequirementsBachelor's degree or be a student in Business Administration, Engineering or Data Analytics.
You will be equipped with job-specific knowledge during initial training, yet it is expected that you already understand trends and developments in AML risks and concerns.Fluency in English.Higher education or equivalent experience preferable.Good communication, time management, teamwork, and collaboration skills.Detail-oriented, ability to managed multiple responsibilities.Analytical and problem-solving skills.Working knowledge of MS Office.
.BenefitsYou will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.Your Costa Rica- specific benefits include:Asociación SolidaristaIn house company doctor servicesTransportation services optionsReferral Program awardEmployee Resource Groups (ERG) and committees to volunteer withPan American Medical and Life insuranceCafeteria DiscountsOur hybrid work modelWestern Union values in-person collaboration, learning, and ideation whenever possible.
We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals.
By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories.
Western Union has determined the category of this role to be Hybrid.
This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location.
The expectation is to work from the office a minimum of three days a week.
