Analyst – Manufacturer Operations (Cr)

Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.Apply today!What you will be doingPerform first responder duties for all inbound supplier shipments where exceptions occur by creating and sending incident reports to our Manufacturer partners and tracking to resolution.Manage Customer (Dispenser) exceptions that are sent to MODS from Customer Service and work towards resolution.Work with Distribution Operations and Cencora's manufacturer partners to track and resolve logistics and product packaging issues that affect operational productivity and/or compliance.Works closely with suppliers and other functional areas to improve inbound data quality and resolve missing data and errors.Evaluates, develops and implements process improvements that improve effectiveness and improves the quality or magnitude of the end result.Provide technical and analytical support to Strategic Global Sourcing team.Additional responsibilities as determined by the Manufacturer Operations team.What your background should look like EXPERIENCE AND EDUCATIONAL REQUIREMENTS:Bachelor's degree in Business Administration, Information Technologies, Pharmacology, or related field.2-4 Years of operations, or supply chain, experience, preferably in the pharmaceutical industry.Experience in managing operational incidents and resolution processes.Experience developing and improving business processes.Excellent oral and presentation skills, ability to work at all levels in the business internally and externally.Project management experience.Proficiency in Microsoft Word, PowerPoint and Excel.MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:Ability to communicate effectively both orally and in writingKnowledge of ABC policies, programs & services and productsStrong interpersonal skillsStrong organizational skills; attention to detailStrong analytical skillsAbility to implement processes resulting in satisfactory audit practicesStrong computer skills in order to operate effectively with company systems and programs; knowledge of Microsoft Word, Excel and OutlookWhat Cencora offersAll team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost.Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided.Details of programs vary by location.ScheduleFull timeAffiliated CompaniesAffiliated Companies: AmerisourceBergen Services Corporation