**Job Summary**
- This role is responsible for executing strategic plans to improve and optimize business processes and capabilities. The role analyzes existing processes and collaborates with various departments to design new architectures and ensure seamless integration. The role monitors performance metrics, identifies opportunities for improvement, and ensures alignment with strategic objectives and regulatory compliance.
**Responsibilities**
- Supports the execution of strategic plans for the improvement and optimization of business processes and capabilities across the organization.
- Designs the architecture of key processes and capabilities, ensuring that they are aligned with the overall business architecture and long-term vision.
- Collaborates with various departments and business units to ensure that processes and capabilities are integrated seamlessly into the broader organization.
- Utilizes data analytics and modeling techniques to identify trends, patterns, and opportunities for process improvement, cost reduction, and revenue enhancement.
- Monitors performance metrics and KPIs for processes and capabilities and provides insights for improvement.
- Utilizes standard project management and quality improvement methodologies in process improvement approaches.
- Identifies risks associated with process changes and capabilities, ensuring business continuity and compliance with regulatory requirements.
- Provides guidance and mentorship to junior team members, helping them develop their skills and expertise.
- Ensures that all processes and capabilities are aligned with the strategic objectives and adapt to changing business needs.
**Education & Experience** Recommended**
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 4-7 years of work experience, preferably in business operations, business process improvement, change management, or a related field or an advanced degree with 3-5 years of work experience.
**Preferred Certifications**
- Certified Sales Operations Professional (CSOP)
**Knowledge & Skills**
- Accounting
- Agile Methodology
- Auditing
- Automation
- Business Operations
- Business Process
- Business Requirements
- Change Management
- Continuous Improvement Process
- Data Analysis
- Finance
- Key Performance Indicators (KPIs)
- Lean Manufacturing
- Lean Six Sigma
- Process Improvement
- Project Management
- SAP Applications
- Six Sigma Methodology
- Supply Chain
- Workflow Management
**Cross-Org Skills**
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
**Impact & Scope**
- Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
**Complexity**
- Responds to moderately complex issues within established guidelines.
**Disclaimer