Job Description ObjectiveTo plan, organize and administrate responsibilities, confidential information and activities of the HRIS and Payroll Services team, in order to assure the compliance of the service according to SLA´S and quality. These services include but are not limited to: HR Data entry, payments, customer service, process documentation, migrations, legal matters of each country and administrative paperwork requested for the group in order to comply with the service. ResponsibilitiesTo coordinate, planning and follow up of the execution of strategic objectives of HR and Payroll Services, in order to achieve them and be a key player and support to clients.To ensure all the responsibilities related to the data entry and administration of the HR information is processed in accordance with the approved documents submitted by the agency HR partners, and are in full alignment with Publicis Groupe standards, policies and procedures.To coordinate with HR UK all complex cases that need more legal review or mobility. To coordinate with them all inter- team tasks.To ensure employees payment for the business units that this product is offered and compiles payroll information by maintain permanent payroll data for new and active employees, managing payroll preparation; completing reports; prepare all payroll associated journals, maintaining records and other payroll related mattersProvide an excellent customer service in order to maintain a good working relationship with team members, coworkers, counterparts and clients.Establish the coordination of all HR and Payroll migrations processes, SLA and oversee the migrations schedules, services and fulfillment of each country are met, assure all process are mapped. That transition and implementation would be transparent and trustable for the clients.Manage and track major activity and develop programs and processes to allow for continuous quality improvement ensuring back-up processEnsure all processes are properly documented and up to date and all targets are met. To develop and negotiate Service Level Agreements and cut off dates with the clients and keep them updated.To develop and keep updated key performance indicators (KPI's) of HR and Payroll Services, in order to follow up service quality and provide information to clients.Identify potential risks, develop action plans and communicate strategy on how to correct gaps accordingly.To assure compliance with audits (and follow up recommendations) and local law of each country, assure following Publicis Janus Guidelines.Guaranty P-Talent information is totally up dated.Develops HR and Payroll staff members to promote their professional growth. Perform other related duties incidental to work described above; or additional tasks and responsibilities as required by Latam Chief Operation Officer and/or US Top management.QualificationsAcademic RequirementsDegree in: Business Administration or Finance. MBA is a plus.Work ExperienceAt least four to five of experience as a manager in a similar position in a multinational, or three years in Resources Business.US Payroll Experience.Advance English Level.Technical skillsStrong financial acumen, knowledge of accounting.US Payroll experience.Labor law of Latin-America countries/US.3 years of experience working with ADP.Soft skillsResults orientation.Analytical Thinking.Internal & External Costumer Service.Leadership.Performance Management.Strategic Thinking.Self-confidence.Tools specific knowledge.Excel skills.Exactus (a plus).
