Agreements / Contract Analyst

Manage ongoing contractual relationships and the operational delivery of services to clients for an account or group of accounts.

**What you'll do**
- Manage ongoing contractual relationships and the operational delivery of services to clients for an account or group of accounts.
- Serve as the prime point of contact to the client(s) regarding overall and day-to-day service delivery and client satisfaction with service delivery.
- Establish programs and maintain quality standards of existing products and services.
- Verify that critical systems are performing as expected.
- Manually load and move files for processes that are not automated.
- Maintain and monitor tools that allow for automated file moving and file loading.
- Fulfill client requests for account setups, file loads, etc.
- Input / Migrate contract into C2O Identify opportunities (based on the type of issues reported) to provide updates to the current process.

**What experience you need**
- 1- 2 years of experience using Advanced Excel and Google Sheets
- English level B2+/C1
- 1+ years of experience in data analysis

**What could set you apart**
- Advance Excel Certification
- Knowledgeable on Vlookup, Hlookup, if, countif, sumif, Pivot tables, macros, etc.
- Working with large amounts of data (i.e., 50,000+ rows and multiple columns)
- Experience in SFDC (Sales Force) or any other onboarding tool
- Experience in C2O
- Need strong analytical skills and the ability to dig into details to understand where errors occurring