Apex Boats is a world-wide recognized boat builder of top quality rigid inflatable and sport fishing boats in Costa Rica (La Guacima, Alajuela).
Since more than 35 years, we have manufactured boats with the highest quality material available, designed to give an exceptional comfort, security and easy ride in all weather conditions for individuals and professionals.
Position responsibilities:
- Greet clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts him or her to the appropriate location or person.
- Assist the Business/Sales Manager or the Production Manager in introducing and presenting to customers the Apex Boats brand, the factory, the boats in exhibitions...
- Meets with potential customers to determine their boating needs. Provide information necessary to allow the customer to make an informed buying decision.
- Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings...
- Maintains awareness of advertised items, current pricing structures and promotions
- Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow up activities and daily tasks with customers before and after the sale.
- Answer multi-line phones in a timely, professional and courteous manner. Direct all inbound calls to the appropriate associate or department and take complete and accurate messages if requested associate is unavailable.
- Maintain a clean and professional work area.
- Follow all Company Policies and Procedures.
- Perform other duties, assignments and responsibilities as needed.
Education and/or Experience
Bachelor diploma or equivalent experience
2-3 years of experience preferably in a Retail or Sales environment
Communication Skills
Fluent level of English & Spanish written and spoken
Ability to communicate in a friendly and professional manner to our customers and other associates
Location
La Guacima, Alajuela, Costa Rica
Tipo de puesto: Tiempo completo
Salario: ¢543,000.00 - ¢600,000.00 al mes
