Active Directory Technician

Operating IT services provided from centrally hosted either in the cloud or strategic Data Centres.

2. Ensure that IT Services managed by the Central IT Operations team are delivered effectively to business customers. This includes the execution of SOPs and standard best practices, management of IT Incidents, IT Changes and IT Problems in ITSM based system on the related processes, procedures and work instructions.

3. Operate and install on Enterprise-level Infrastructure for providing Microsoft services, such as AD, for global initiatives following those through to implementation via collaboration with project and support teams;
4. Identify opportunities to innovate, extend and enhance service delivery everywhere possible;
5. ITIL approach to resolve technical problems. Troubleshoot occurring issues, investigating root causes and supporting resolution of the issues found;

**06 Months Contract Extension Possibility**

**Salary**: From ¢1.00 per month

Application Question(s):

- Cuál es su nível de inglés?
- Cuál es su expectativa salarial en USD?