Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.Apply today!What you will be doingJob Profile Summary:The Clerk III is responsible for proactively handling the customer accounts receivables for their respective customer portfolio, with the aim of collecting all balances on a timely basis and analyzing business opportunities while minimizing the customer credit risk.PRIMARY DUTIES AND RESPONSIBILITIES:Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency and bad debt.Identifies underlying issues delaying payment and coordinates the internal resources needed to resolve such issues.Works directly with both Customers and internal departments including Sales, Customer Service, Sales Support, Service, Tax and Quality to resolve such issues.Contacts Customers directly regarding payment on open accounts receivable.Prepares collection letters, spreadsheets and Customer account statements as needed.Runs a credit hold report multiple times per day, releases orders and communicates to the appropriate internal parties the reasons orders remain on credit hold.Build relationships and increase cooperation with sales.Meets individual goals as established by management, Current %, >60 Days % and unapplied cash resolution.What your background should look like EXPERIENCE AND EDUCATIONAL REQUIREMENTSRequires broad training in fields such as business administration, accounts receivable, accounting, customer service or similar vocations generally obtained through 2 years of collections experience and high school degree.MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:Requires two (2) years directly related and progressively responsible experience.Excellent understanding of credit and collection operations procedures, including reconciliation of A/R activity.Knowledge of Microsoft Word and ExcelAbility to communicate effectively both orally and in writing.Ability to work independently.Outstanding interpersonal skills.Knowledge of general accounting principles.Good mathematical and analytical skills.Outstanding organizational skills; attention to detail.What Cencora offersAll team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost.Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided.Details of programs vary by location.ScheduleFull timeAffiliated CompaniesAffiliated Companies: AmerisourceBergen Services Corporation
