We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we're all outsiders. And if it's outside, we're all in.
Job Description: Accounts Receivable Analyst I
Position Purpose: Responsible for maintaining customer accounts and records by performing various accounts receivable functions. Performs general accounts receivable activities, including the preparation, maintenance and reconciliation of customer accounts. Reviews, verifies and approves financial transactions according to established procedures. Interacts directly with L.L.Bean customers and Customer Satisfaction personnel to answer inquiries and resolve internal and external customer problems.
We offer:
- Extraordinary employee experience- Flexible schedule- Work from home in Costa Rica- Fitness subsidy- Tuition reimbursement- Outdoor days (paid days to enjoy outdoor activities)- L.L.Bean products employee discount- Asociación solidarista- Life and medical insurance (dental plan)- Company doctor
About the role:
- Responds to inquiries, researches and resolves internal and external customer problems. Providing world-class customer service, customer account analysis and resolutions.- Payment Application: Process and post daily deposits to the appropriate customer account and invoices.-
- Audits and releases held orders as appropriate.- Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment.- Uses multiple computerized systems for tracking, information gathering, and troubleshooting.- Supports the development of SOP's and training materials for the accounts receivable team.- Performs additional related responsibilities as requested.- Participates in ad hoc projects and analysis as requested.
- Performance Expectations_- Demonstrate advanced communication skills and provide exceptional customer service to business partners and customers.- Be able identify priorities of requests; respond in a prompt and accurate way to requests or questions from customers.- Communicate issues/concerns to leaders in a timely matter.- Ability to mine, analyze and present data to drive informed decision making- Constantly question the status quo and provide suggestions to improve existing processes.- Demonstrate the required level of proficiency for the key competencies for the position.- Demonstrate Integrity and Commitment values to achieve results.
About you:
- Education Level: Student in Accounting, Finance, Business Administration or related field.- English Level: Advanced (C1 level)- Excellent verbal, written, and interpersonal communication skills- Strong organizational skills- Attention to Detail- Self-development and learning desire- Innovation and Continuous Improvement mindset- Emotional Intelligence- Exceptional customer service- Ability to work independently on assigned tasks as well as to accept direction on given assignments.- Comfortable with a team-based work structure; ability to remain flexible to change within the work environment and scope of responsibility- Prefer but not limited account receivables & collection background, Order-to-Cash process experience, SAP (Finance modules) and working knowledge of MS office.
If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we're all in. Visit
to learn more.
Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves - because the uniqueness of each individual makes L.L.Bean better.
