Today, Lonza is a global leader in life sciences operating across three continents.While we work in science, there's no magic formula to how we do it.Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people.In exchange, we let our people own their careers.Their ideas, big and small, genuinely improve the world.And that's the kind of work we want to be part of.The Accounts Payable Senior Analyst for Troubleshooting is responsible for providing effective, efficient financial and administrative operations.This person will be responsible for processing all accounts payable transactions including, internal follow ups with stakeholders, providing external responses to vendors, and ensuring all invoices received are processed for payment in an accurate, efficient, and timely manner.Be in charge of monitoring queries and internal actions to complete invoice processes from vendors such as approvals, payment requests, vendor statements, invoice discrepancies, and payment release into ERP in a timely manner.The Senior Analyst will work in conjunction with the Procurement department in all vendor cycles to resolve issues as needed, and provide invoice and payment status.Key responsibilities: * Responsible for performing all the related tasks associated with the AP Helpdesk/Troubleshooting Process that may include but are not limited to reviewing the received inquiries, requests copy of invoices or statements to the vendors, and correcting invoice posting errors with quality in a timely and accurate process.Review and learn about the possible exceptions depending on the specific process.* Analyze and follow up on the outstanding items in order to avoid overdue items, communicating in an accurate manner the issues that could affect any payment process.Investigate and initiate queries with the vendors in a timely manner if needed.Communicate the escalations to the AP Supervisor.* Process and review vendor inquiries about invoice payment status.* Develop effective working relationships with both internal departments and vendors and understand the urgency and impact on both vendors and the corporation.* Interact with auditors, accountants, and management as needed to provide information about the department and specific AP requests.Key requirements: * Advanced English level (spoken and written).* Technical High School degree in Accounting or an advanced.* Bachelor's degree or equivalent in Accounting, Business, or a related field.* At least 3 years of working experience in the Accounts Payable cycle for the US and with AP Troubleshooting/Help Desk.* Demonstrated experience using ERP SAP.* Intermediate to advanced level of proficiency in Excel.* Excellent attention to detail and quality of data entry.* Take personal accountability for decisions and actions.* Invoicetrack is a Plus.Every day, Lonza's products and services have a positive impact on millions of people.For us, this is not only a great privilege but also a great responsibility.How we achieve our business results is just as important as the achievements themselves.At Lonza, we respect and protect our people and our environment.Any success we achieve is no success at all if not achieved ethically.People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences.In return, we offer the satisfaction that comes with improving lives all around the world.The satisfaction that comes with making a meaningful difference.Lonza is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with a disability, protected veteran status, or any other characteristic protected by law.
