H.B.
Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world.
While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.
**Position Overview**:
Responsible for providing a professional & consistent end-to-end Purchase to Pay advisory service to Internal Customers & External Suppliers on Purchase to Pay related queries.
Act as first point of contact for the above mentioned areas resolving queries and/or diagnosing what will enable resolution of the customer query to agreed service levels.
**Responsabilities**:
**Interactions**
**Internal**:
- Accounts Payable, General Ledger, Treasury, HR, Management, Operations, Sales, IT, Internal Audit, Regional Sourcing, Employees.
**External**:
- Vendors.
**Requirements**:
- Business Administration/Accounting Bachelor's Degree in progress will be desired.
- Excellent Customer service skills
- The role requires excellent communication & Customer Service skills, a deep understanding of the end-to-end Purchase to Pay process & the interactions with other areas within the Procurement & Finance functions to ensure effective end-to-end awareness.
- Excellent communication skills, both written and oral.
- Excellent customer service and telephone manner.
- Procurement, JDE and SAP System Knowledge.
- Robust knowledge of A/P processes - Experience of working with electronic bank platforms will be a plus.
- Excellent English and Portuguese communication skills (Writing and speaking).
- Work closely with assigned business area to improve data quality.
- Encourage compliance with supplier and customer groups to support process improvements.
- Operate within the business Financial Controls (SOX) to ensure full understanding.
- At H.B.
Fuller, we are proud to be an Equal Opportunity Employer and are committed to providing all applicants and employees with equal employment opportunity.
We subscribe to the Office of Federal Contract Compliance Programs (OFCCP) policy of employing and promoting individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, citizenship status, or any other protected classification._