**Job title**:Accounts Payable Analyst I**
**Position Summary**:
**Key responsibilities**
- Maintain complex vendor accounts under control in accordance with service agreement stablished by the company.
- Monitoring transactional implementation success and enrolling new vendors to the Coupa Supplier portal, assist with global initiative of No Portal No Pay, work with multiple organizations to address and resolve complex issues.
- Provides customer service resolving vendor or customer disputes, ad-hoc inquiries that require complex investigation; escalate issues when necessary, provides updates to management, negotiate and resolve disputes, knowledge sharing with internal and external customers on best practices.
- Supports vendor invoice submission, data analysis for problem resolution with a high level of complexity performing revisions across different systems; understand and analyze the possible impact in the financial statements; completes complex investigations to correct invoice posting in coordination with suppliers or internal users; analyze invoice activity and identifies root cause for issues on customer behavior or control opportunities.
- Contributes with the quality control in the process by identifying opportunities and raising timely to management; identifies trend on issues in systems and/or processes.
- Completes assigned tasks prioritizing based on data and policies; collaborates with management, peers and customers as needed; identifies priorities, deadlines and expectations; determines and recommends how to address improvement opportunities; is willing to adapt to changes, difficulties and feedback provided.
- Identifies process improvement opportunities; propose new strategies and implement best practices.
- Provides support to other team members on investigation and issue resolution.
**Skills/ Qualification/ Experience**
- Bachelor's degree or equivalent experience in accounting/finance
- Minimum of 4 years of related experience in accounting/finance or accounts payable
- English B2+
- MS Office: Word, Power Point, Outlook - Excel
- Desired ERP knowledge (Oracle, SAP, JDEdwards)
- Desired Coupa knowledge
- Process improvement skills
- Has an analytical mindset
- Service-oriented attitude and willingness to learn
- The individual should have the ability to work in a face-paced environment
- Excellent organization skills with the ability to prioritize workload
- Excellent interpersonal skills needed with the ability to communicate well in a diverse work environment and with various levels of management
**C**o**m**pe**t**en**c**i**es**
- Put the customer first.
- Own your results.
- Find a better way every day.