**Your Area of Focus**:
- Provide a positive image for Kareo to customers by cheerfully assisting customers with invoicing and payment related problems
- Manage and maintain accurate data information across multiple Accounting and Support Programs
- Adhere to the invoicing timeline to complete all tasks and meet financial deadlines
- Perform daily invoicing functions within the accounting department and support accounts receivable by generating accurate, complete, and timely invoices using billing software
- Research and fix billing errors
- When needed, actively work with other staff to get needed documents and respond to customer requests outside of a normal billing period
- Act as a key team member in our growing company and work closely with people throughout the company
- We'll rely on you to be the professional and friendly contact for our clients (many of whom are doctors, practice staff or billers learning about Kareo for the first time)
- You'll have the opportunity to learn about Kareo, the Medical Billing industry, invoicing and accounts receivable
- ultimately becoming a Subject Matter Expert on all topics and a trusted resource for our clients
**Your Professional Qualifications**:
- Fluent English (CEFR B2+) verbal and written communication skills, because you will persuade, present and problem solve throughout the day
- 1+ years answering inbound phone calls
- Knowledge in using Salesforce, GoToConnect/NICE InContact, Confluence, and NetSuite
- A professional and friendly demeanor for our clients, many of whom are learning about Kareo for the first time
- Amazing telephone presence and LOVE of talking on the phone.
Yes, love, since this is where you will spend the majority of your day
- Making quick and accurate math calculations is essential (we want to know how you achieved this!)
- Confident, self-motivated, and diligent with strong organizational skills to be able to prioritize and execute many assignments in a quick and efficient manner
- Experience in a software company, healthcare, or accounts receivable
- High School Diploma required
- We are an equal opportunity employer.
All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status._