**About the Role**:
We're looking for someone to join the Accounting team and perform various activities to support our company's accounting department and billing processes.
**Your Area of Focus**:
- Provide a positive image for Kareo to customers by cheerfully assisting customers with invoicing and payment related problems.
- Manage and maintain accurate data information across multiple Accounting and Support Programs.
- Adhere to the invoicing timeline to complete all tasks and meet financial deadlines.
- Perform daily invoicing functions within the accounting department and support accounts receivable by generating accurate, complete, and timely invoices using billing software.
- Research and fix billing errors. When needed, actively work with other staff to get needed documents and respond to customer requests outside of a normal billing period.
- Act as a key team member in our growing company and work closely with people throughout the company.
- ultimately becoming a Subject Matter Expert on all topics and a trusted resource for our clients.
**Your Professional Qualifications**:
- Fluent English (CEFR B2+) verbal and written communication skills, because you will persuade, present and problem solve throughout the day.
- High School Diploma.
- 1+ years answering inbound phone calls
- Bonus points for having knowledge in using Salesforce, GoToConnect/NICE InContact, Confluence, NetSuite
- A professional and friendly demeanor for our clients, many of whom are learning about Kareo for the first time.
- Amazing telephone presence and LOVE of talking on the phone.
- Comfort with most things technical especially Salesforce and Microsoft Office products. Knowing what SaaS stands for is a pretty big deal too.
- Making quick and accurate math calculations is essential (we want to know how you achieved this!)
- Open to learning new things
- Confidence, self-motivated, and diligent with strong organizational skills to be able to prioritize and execute many assignments in a quick and efficient manner.
- Experience in a software company. Or healthcare. Or accounts receivable (Nice to have)
**About Tebra**:
Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra.
Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we're building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.
**Our Values**:
**Start with the Customer**:
We get to know our customers - and their patients - and look at the world through their lens.
**Keep It Simple**:
Healthcare is too complex. We aim to simplify it for everyone.
**Stay Entrepreneurial**:
We reject the status quo and solve problems with creativity, perseverance, and a bias to action.
**Better Together**:
We are diverse, humble, and collaborative. We put the team first and win together.
**Celebrate Success**:
Life is short and joy is underrated. We take time to have fun and celebrate success.
**Perks & Benefits**:
To assist with all of life's needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
**#LI-AH1 #LI-Hybrid**
- Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status._
