Job Summary:
**Responsibilities**:
**Primary Job Responsibilities**
- Direct and coordinate the daily administrative tasks for the team.
- Oversee the accounting operations of the client.
- Coordinate the execution of the monthly, quarterly and annual client closing process, including the preparation of the monthly, quarterly and annual reports of actual revenues, inter-company allocations, and expenses.
- Ensure compliance with local, state, and federal tax and regulatory reporting requirements.
- Support financial audits and providing recommendations for operational, technological, and procedural improvements.
- Ensure compliance with Internal Control Framework and support SOX controls audit.
- Execute special projects, as required.
**Ongoing BPO Management**
- Ensure the accuracy of all BPO transactional activities in accordance with client US GAAP requirements.
- Ensure compliance with client policies and procedures.
- Provide insightful and clear analysis of various market operations, including identifying areas for improvement and potential issues and providing early identification of key issues as they arise.
- Work with client SSC contacts to implement new accounting guidance, procedures and support as issues arise.
- Provide technical knowledge relating to General Accounting (Reconciliation Accounting, Accounting Classification, Regulatory and Compliance requirements)
- Support the reconciliation, cost allocation, transfer and audit of Fixed Assets throughout the company.
- Identify new initiatives and opportunities for process and performance improvement and efficiencies, and work with client and Auxis management to define, establish and implement them.
- Ensure timely preparation of client service level and operational performance reports in accordance with established guidelines and client requirements.
- Participate in client Service Delivery Reviews (weekly, monthly, quarterly, annually, etc.)
- Work with the Quality Audit Team to increase performance and efficiency of BPO operations.
- Ensure Service Level Agreement ("SLA") compliance and high levels of operational performance.
- Provide ongoing guidance and oversight on business process and operational best practices, key performance indicators, market and industry trends and other performance and cost drivers related to Accounting Operations, Accounts Payable and Cash Application
- Serve as interface to client management on all related operational matters.
- Maintain regular communication with Auxis executive and BPO management on all client activities, performance, issues, risks and SLA and regulatory compliance concerns.
- Manage, mentor and recommend appropriate training for assigned professionals.
Provide leadership in the development of assigned professionals to identify, develop and deliver outsourcing solutions to clients.
- Conduct monthly one on one sessions with direct reports to identify performance issues and operational challenges that require support.
Skills and Experience:
**General Requirements**
- English - Spanish Language (Oral and writing 85 % or higher), (B2+ or above).
- The resource will adjust its schedule based on the account needs.
- Minimum of 6 years of experience working in general accounting area, with experience in accounting operations in a multi-national Shared Services and/or BPO operation.
- Minimum of 2 years of experience in management roles - This position must be very good at managing a team and have demonstrated success doing that.
- Bachelor's Degree in Accounting or related field.
- Experience with Oracle JD Edwards, SAP, or other Tier 1 ERP systems.
- Must understand the entire financial reporting process.
- Strong financial systems understanding
- Strong analytical and problem-solving skills.
- Team building skills and the ability to establish effective relationships and rapport with a wide variety of individuals will be crucial to success.
- Experience with US-based finance, accounting operations, US GAAP, and IFRS, with specific experience in Consumer Products, Wholesale or Retail Distribution businesses.
- SOX and US Tax knowledge is a plus.
- Strong data analysis skills and Power BI knowledge is a plus.