Develops, implements and/or maintains one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. Designs operational procedures and processes that meet audit standards and improve efficiency
**What your background should look like**:
**Position**:
- This position will report to the O2C Process Delivery Supervisor and be a member of O2C teams focused on Cash Application, Client Credit Management, Dispute Management and Collections. Key responsibilities include:
- Support migration of O2C processes from countries throughout Americas to San Jose, Costa Rica
- Prepare O2C related process documentation (process maps and work instructions)
- Perform cash collection processing (sending reminders, communication via sales channel, direct interaction with customers and sales)
- Perform cash management activities including cash allocation, bank statements reconciliation and intercompany payments
- Research and solve payment discrepancies and monitor customer accounts details for non-payments and delayed payments
- Maintain customer accounts and reconciliation to identify unresolved/unpaid open items
- Support resolution of escalated AR, credit issues, dispute management and ensure timely resolution
- Execute periodically O2C reporting or upon request KPI's measurements
- Contribute to continuous improvement initiatives within the O2C function, ensuring that improvements are incorporated in the work routine
- Ensure robust compliance environment with applicable policies, procedures and processes
**Experience**:
- Minimum 6 months of experience in a financial shared service center supporting multiple countries / business units will be an asset, University graduate; no experience
- Diversified Industrial Products/Manufacturing industry experience preferred
- Prior experience in finance & accounting functions in a shared services environment
- Ability to work in culturally diverse teams with many levels of personnel
- Ability to work with deadlines
- Experience with ERPs as a plus
**Knowledge**:
- Undergraduate degree in Finance / Accounting / Business Administration
- Strong written and oral communication skills
- Very good command of English
- Accounting background
- Good analytical skills.
- Ability to identify and resolve problems
- Good communication skills
**Leadership Attributes**:
- Ethics and Integrity: Adheres to a set of core values and beliefs during both good and bad times; Practices what he/she preaches; Is widely trusted; Keeps confidences; Admits mistakes; Doesn't misrepresent self or others for personal gain; Doesn't shrink from personal responsibility
- Command Skills: Developing the ability to take unpopular stands if necessary; Faces adversity head on; Energized by tough challenges
- Problem Solving: Innovative and thoughtful in solving difficult problems with effective solutions; Probes all fruitful sources for answers; Looks beyond the obvious
- Self-Awareness & Development: Understands that different situations and levels may call for different skills and approaches; Picks up on the need to change; Is personally committed to and actively works to continuously improve himself/herself
**Competencies**:
- Values: Integrity, Accountability, Teamwork, Innovation