Develops, implements and/or maintains one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. Designs operational procedures and processes that meet audit standards and improve efficiency
**What your background should look like**:
**Position**:
- This position will report to the O2C Process Delivery Supervisor and be a member of O2C teams focused on Cash Application, Client Credit Management, Dispute Management and Collections. Key responsibilities include:
- Support migration of O2C processes from countries throughout Americas to San Jose, Costa Rica
- Prepare O2C related process documentation (process maps and work instructions)
- Perform cash collection processing (sending reminders, communication via sales channel, direct interaction with customers and sales)
- Perform cash management activities including cash allocation, bank statements reconciliation and intercompany payments
- Research and solve payment discrepancies and monitor customer accounts details for non-payments and delayed payments
- Assist in Credit Management activities (aging analysis, dunning process and ad-hoc queries)
- Review clients credit risk and limit status and work with internal stakeholders
- Support Bad debt reserve calculation per corporate policy
- Maintain customer accounts and reconciliation to identify unresolved/unpaid open items
- Support resolution of escalated AR, credit issues, dispute management and ensure timely resolution
**Experience**:
- Minimum 6 months of experience in a financial shared service center supporting multiple countries / business units will be an asset, University graduate; no experience
- Diversified Industrial Products/Manufacturing industry experience preferred
- Prior experience in finance & accounting functions in a shared services environment
- Ability to work in culturally diverse teams with many levels of personnel
- Ability to work with deadlines
- Experience with ERPs as a plus
**Knowledge**:
- Undergraduate degree in Finance / Accounting / Business Administration
- Strong written and oral communication skills
- Very good command of English
- Accounting background
- Good analytical skills.
- Ability to identify and resolve problems
- Good communication skills
**Leadership Attributes**:
- Ethics and Integrity: Adheres to a set of core values and beliefs during both good and bad times; Practices what he/she preaches; Is widely trusted; Keeps confidences; Admits mistakes; Doesn't misrepresent self or others for personal gain; Doesn't shrink from personal responsibility
- Organizational Agility: Developing the ability to maneuver effectively through complex organizational situations; Learning how to get things done both through formal channels and the informal network
- Business Partnership: Contributes to the creation and execution of the company/segment/BU strategy; Learning to drive business performance and value creation by providing business insights
- Decision Quality: Developing the ability to read situations quickly; Makes good decisions and exercises good judgement based on objective analysis, Wisdom gained from experience and key stakeholder input; Sought out by others for advice and solutions
- Enterprise Leadership: Developing the ability to balance the goals of the segment/BU along with the broader interests and priorities of the enterprise; Acts in the best interest of TE, not just the segment/BU
**Competencies**:
- Values: Integrity, Accountability, Inclusion, Innovation, Teamwork