Job DescriptionDevelop, maintain, and manage Expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development.
Ensure that customer's cross-functional and geographical operational requirements are proactively identified and serviced.
Act?as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowledge, and Expeditors product, geo, and service leadership.
Deliver world class business reviews and workshops tailored to your customer that drive further collaboration between Expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence.
Drive alignment and co-collaboration efforts in multiple geo's to identify customer's top supply chain priorities and challenges.
Work with Expeditors senior executives and product & geo management to create value-add solutions that are timely and relevant to the customer's ecosystem.
Increases Expeditors' revenues and profitability through providing enhanced valued-added service.SCOPE OF POSITIONTo create a unique Expeditors customer experience through total ownership of and accountability to:Understand global customers' profile, needs and expectations.Retain existing business and continuous pursuit of global business development.Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwideREPORTING STRUCTURECustomer Retention and Development ManagerQualificationsUniversity or equivalent business qualificationsEnglish communication skills Available to travel Minimum 3 years Expeditors or industry experienceProven work experience in business developmentKnowledge of Expeditors products and servicesKnowledge of required Expeditors operating systemsProficient in MS Office and CRM softwareStrong presentation skillsProven project management skillsStrong analytical skills data Ability to perform and meet KPI requirementsProven problem solving and interpersonal skillsCharismatic with an ability to connectMust have a vehicle and a valid driver's license