**This is where you save and sustain lives**
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
**About Us**
Our products and therapies touch the lives of millions of people around the world every day, which is why we are focused on transformative innovations that bring smarter, more personalized care to all of us. For 87 years and counting, we have been at the critical intersection where the ideas that save and sustain lives meet the providers who make it all happen. And now, we are determined to realize our boldest opportunities to transform global healthcare for years to come.
**Your role at Baxter**
This is a key role within the organization that is responsible to determine, reconcile, analyze and perform a settlement for all of the executed agreements that have Incentives payable between Baxter Healthcare Corp. and our customers as per contracts under the US Hospital Products Division, solving complex requests received thru different sources.
**Your team**
We develop quality products with the patient in mind, so our efforts are also patient-centric. That means you can be proud of our work and the value we provide to people every day.
As a large, multinational organization, you have the opportunity to expand your knowledge through collaboration with a variety of individuals, exposure to different facets of our portfolio, and a supportive leadership team that encourages ongoing development
**What you'll be doing**
- Process the monthly Failure to Supply requests received.
- Perform payment process analysis and execution of payment files as per the contract's language for incentives, rebates, or fees.
- Support on Product Launches, Resigns, etc.
- Support and Creation of Agreements/Amendments for different customers
- Audit of contracts to ensure set ups are correct.
- Approvals of Contracts Set ups and Contracts /Amendments Drafts.
- Monthly Metrics for the department.
- Creation and Maintenance of SOPs
- Contact on escalated issues within the team and resolution supporter.
- Main contact on eventual corporate audit requests.
- One over one approval in BAM for all process.
- Contracts supervisor backup and project initiatives supporter.
- Analyze, research, make recommendations and implement solutions of business issues and opportunities, along with the US analysts, supervisors and managers
- Collaborator on quality assurance contracts processes to ensure and provide feedback improvements within the team.
- Serve as SME on planning and execution, process documentation, training, go-live, support and stabilization as needed.
- Keep an open communication (verbal and written) the Team Members as well with the leadership team.
- Provide outstanding Customer Service to all internal/external customers.
- Support as backup for any other activity required in the team, based on previous training plans, by the Supervisor
- Responsible for contributions to and/or creations of standard operating procedures and the maintenance of those procedures.
- Analyze research, make recommendations and implement solutions of business issues and opportunities along with the Supervisor and Manager.
- Ad-hoc reporting and requests as well as special requests from the business
- Keeps close monitor of the Metrics to ensure the KPIs are meet.
**What you'll bring**
- Bachelor's degree on Business Administration (Desired) or a similar field
- Demonstration of key finance competencies and qualifications
- Fully bilingual (English / Spanish) as a requirement. B2 or B2+ required.
- Excel proficiency (Intermediate/Advanced)
- Experience in AS400, ERP (JDE Oracle Version)
- Strong analytical and problem-solving skills
- Customer Focus
- Collaboration and Teamwork
- Strong attention to detail skills
**Reasonable Accommodations**
**Recruitment Fraud Notice**
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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