**Work mode**:Hybrid**Onsite Location(s)**:Heredia, H, CR**Additional Locations**: Costa Rica-Heredia**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance**
- At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.**About the role**:
- This role will serve a critical analyst and development role on our HR-IT team supporting our expansion of ServiceNow capabilities. You will be part of a collaborative core product team, partnering with our global HR business partners to deliver solutions to streamline and automate process our staff use daily.**Your responsibilities will include**:
- You will perform day-to-day support and maintenance, work with the functional team to develop solutions in ServiceNow and coordinate support and development efforts within the admin team.
- Work closely with HR business teams to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
- Work directly with process owners to resolve support issues within ServiceNow (hypercare)
- Develop systems integrations and process automation
- Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.
- Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
- Load, manipulate and maintain data between ServiceNow and other systems, such as SAP SuccessFactors
- Build and migrate HR related forms from SharePoint to ServiceNow
- Assist with implementation of conversational interfaces (chat bots)
- Create ServiceNow reports and dashboards
**What we are looking for**:
- Bachelor in Computer Science or related field
- 2+ years ServiceNow experience in an enterprise environment
- Integration (interfacing) of Enterprise software systems
- Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production following UAT.
- Advance English level
- Submit resume in English
**Preferred qualifications**:
- ServiceNow System Administrator / Developer Certification preferred
- Experience with HRSD module preferred.
- Experience in language sets to support development within 11 supported languages
- Experience with JavaScript, XML, HTML
- Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
**Requisition ID**:582738- **Benefits - Life-Work Integration - Community - Career Growth**
- At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we're solving some of the most important healthcare industry challenges. Together, we're one global team committed to making a difference in people's lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life's work.**Job Segment**:Developer, Information Technology, Programmer, XML, Testing, Technology