**Role Summary**:The role of the Professional Services team is to plan and successfully transition operational responsibility for contracted Managed Print Services from the customer to HP.**Responsibilities**:- Manages customer project delivery.- Revenue as detailed in Impact section.- Large/ moderately complex/ local or sub- region.- Medium/ high risk.- Medium complexity legal and commercial issues.- Manages project financials including P&L.- Meets or exceeds SOAR approved budgets.- Provides reliable financial forecasts to HPS management.- Manages business development.- Identifies and develops new opportunities on current project.- Supports qualification and opportunity assessment for large and moderately complex opportunities.- Acts as opportunity manager for medium to high-risk deals.- Manages client relationships.- Manages mid to upper-level client delivery relationships.- Frequently represents the organization to external customers/clients.- Manages project team.- Manages internal as well as external resources with a team size less than 20 people.- Mentors and encourages skill development of project team members.- Provides performance review input and indication of area of development for team members.**Education and Experience**:- First Level University degree.- 5 years' experience in project management or in like roles/businesses.**Knowledge and Skills**:- Demonstrates an in-depth understanding of key HP Services' operational policies, processes and methodologies applicable to project management.- Speaks with expertise to many layers of depth related to project management methods Participates in the HP PM Professions community On the PMP Certification path.- Excellent **English **skills.- Moderate knowledge of IT and services industry.- Knowledge of company organization, policies, HPS services offerings, end to end processes, tools, and routes to market.- General technical understanding of products.- Problem detection and analysis of root causes.- Leads teams to achieve results.- Design and deliver presentations.- Influence management in defining customer needs.