With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!
Key Responsibilities:
Latin America or the Caribbean Region, where World Vision International is legally registered to operate.
Organizational Development and Culture
- Leads the design and implementation of a culture plan for RO based on Our Voice results, ensuring the involvement of staff
- Ensure the RO staff receives timely and appropriate communications on the OV plan, internal activities, staff topics, and change management
- Implements Staff Care plan for RO, ensuring constant access to well-being services and specific activities like Staff Care month
- Provides Staff Care as Peer Supporter and ensures that the RO has enough peer supporters
- Implement Change Management actions of Regional Plan with RO in coordination with Business Partner and P&C Regional Director
- Ensures Faith & Development actions in RO in coordination with Regional CI Coordinator
Compensation and benefits
- Manages salaries of Regional Office aligned to WV policies and local law
- Provides Workforce planning information
- Coordinates with Business Partners the update of the salary scale in Costa Rica.
- Updates Sallary & Benefits matrix for all the countries that host RO staff
- Manages staff consultations on Sallary & Benefits
Employee Relations
- Communicates to all Regional Offices staff local norms and World Vision policies related to staff
- Ensures adequate and timely report of staff incidents according to World Vision policies and systems in place
- Attends to and advises on conflicts, problems, and incidents originating in the National Office, under the protocols established by local legislation, the Confraternity, and the National Office - Escalate these to a higher level when appropriate
Recruitment, Selection, and Onboarding
- Ensures adequate staff selection processes, in coordination with the Regional Office area and Talent Acquisition Team
- Implements recruitment processes when needed
- Ensure appropriate Onboarding of new staff
- Innovates and optimizes recruitment, selection, and onboarding processes in Regional Office
Performance, Development, and Talent
- Ensures the implementation and Optimization of Partenering for Perfomance process in the LAC Regional Office: agreements, conversations during the Fiscal Year, and evaluation
- Ensures that all Regional Office staff has development plans in Partenering for Perfomance and these are implemented
- Identifies main topics of L&D for RO staff
- Ensure RO staff takes advantage of WV L&D resources and helps identify external resources when needed
- Coordinates that leaders and staff update talent (career) information in Workday for effective talent development
- Supports Talent identification and development of regional processes by providing Regional Office information
Others:
- Support and advises RO areas and leader in separations processes
- Ensures local laws and WV policies implementations in separation processes
- Ensures compliance with local laws and World Vision policies in Occupational Health and Safety
- Ensures update and implementation of Home Office policy for Regional Office staff.
Regional strategic P&C approach: Staff Care, Learning & Development or other
- Leads the implementation of WV policies and the latest resources in the region
- Ensures the strengthening of internal capacity
- Leads regional plan, strategy, and activities
- Leads the technical unit in the region
Required Professional Experience
- Experience of at least 5 years in P&C processes implementation
- Experience leading Staff Care or L&D strategies
- At least 7 years of experience in the Human Resources Sector
Required Education, training, license, registration, and certification
- Bachelor's Degree in Psychology, Business Administration or Similar
- Certification in Staff Care or L&D methodologies,
Preferred Knowledge and Qualifications
- Supporting World Vision's Christian identity and commitments, learning for growth and development, and maintaining work/life balance and effectiveness
- Ability to manage competing priorities
- Intercultural communication
- All certifications related to RRHH will be a plus
Travel and/or Work Environment Requirement
- The position requires the ability and willingness to travel domestically and internationally up to 15% of the time
Language Requirements
- English and Spanish are a must.
Applicant Types Accepted:
Local Applicants Only