Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
We are looking for a
**Latin America Data & AI Sales Lead** that will be responsible for orchestrating the shared sales growth motions for Data & AI (Internal and External) across all subsidiaries in Latin America. This leader will also be responsible for orchestrating and evolving our regional Data Technical Specialist teams in Latin America.
**Responsibilities**:
**People Management**
- Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
- Model - Live our culture; Embody our values; Practice our leadership principles.
- Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
- Care - Attract and retain great people; Know each individual's capabilities and aspirations; Invest in the growth of others.
**Scaling Customer Engagements**
- Identifies and engages with customer technical decision makers and influencers proactively while engaging sales team. Coaches and enables team to identify and proactively engage with key customer technical decision makers and influencers to help unblock technical obstacles.
- Uses broad industry, technical, cross-solution, and professional knowledge, leadership skills, as well as trends from other customer engagement to build credibility with customers individually or at scale. Is sought after for expertise.
- Enables and empowers team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging broad knowledge of processes (e.g., Managed Service Provider, co-sell Partners), tools, and programs (e.g., FastTrack, End Customer Investment Funds). Aligns goals across solution areas and facilitates cross-selling with various workloads (e.g., Apps, Data and Infrastructure)
- Leverages knowledge of resources (e.g., roles, Microsoft Technology Center, demo sites, virtual sites) and independently facilitates resolution of technical and non-technical blockers by engaging other teams (e.g., engineering, Account Team Unit, Specialist Team Unit) and conveying impact. Anticipates and addresses future potential blockers based on needs. Identifies patterns of blockers within area of expertise and drives resolution through local and global escalation. Ensures that non-technical issues are routed and removed by appropriate party.
- Ensures consistency and quality through sharing, evolving or developing standards and best practices (e.g., Managed Service Provider, Managed Certified Professional) in customer engagements by implementing cross-functional initiatives to different channels across a subsidiary. Models and promotes proactiveness in customer engagement, enabling team to take initiatives on the agenda and drive progress.
- Orchestrates team resources and coaches team to maximize impact of customer engagements and drive mid
- to long-term strategy through cross-workload capacity planning, prioritization, capabilities assessment, and utilization of resources. Proactively plans team resources and influences future blueprints. Holds team accountable for maximizing selling time to achieve scorecard objectives and subsidiary strategy.
**Scaling Through Partners**
- Maximizes area-level capacity and capabilities of scaling through partners by coaching team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem (e.g., account teams). Raises escalations or alleviates blockers through collaboration with manager-level counterparts in cross-functional groups.
- Builds and applies competitive knowledge of team by enabling competitive learning and identifying experts to share knowledge and drive change. Enables team to share compete knowledge with internal teams and communities, influence compete strategies, and highlight Microsoft advantages during architecture and capability discussions.
- Coaches team and oversees demonstrations (e.g., Architectural Design Sessions, Proof of Concept sessions, pilots, hackathons) of solutions and position solutions against competitors. Ensures demonstrations enable customers to identify and resolve technical issues with clear criteria and next steps that guarantee deployment of Microsoft technology. Guides team on Microsoft standards on demonstrations to provide feedback to partners. Identifies patterns and trends to provide feedback on improving demonstrations.
- Designs the approach of promoting product usage. Oversees and guides team to analyze, develop, and implement approach or action plans to promote customer usage of key/prioritized Microsoft solutions/products that support