Company Description
**Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.**
Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life's big moments - from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers - we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.
We gather, analyze and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.
For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish - and we're not done.
Our 21,700 people in 30 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow.
We consolidated our position as the fifth-best company to work for in Costa Rica according to the GPTW ranking!
These results reflect the hard work and commitment to make Experian a great place to work, climbing from #14 last year to #5. It is also evidence of the company's work to ensure the well-being of its talent community through an inclusive culture, a balanced work environment, employee development, and flexible work practices.
**Job Description**:
This position will manage Labor Planning FP&A functions for NA BU to support region-wide planning and reporting functions. This role will collaborate with finance teams across the North America region to improve and streamline planning and reporting functions through standardization of common functions.
Other objective will be creating capacity for the North America business unit by effectively and efficiently transitioning finance responsibilities from US-based teams to a Hub Team in Costa Rica. Responsible for end-to-end development and management of the work transition process as well as business partnering and reporting out to various finance teams concurrently. Owning the PnL for this Business unit
In addition, this position will be accountable for overseeing the day to day of CIS and lead the individual contributors that supports the difference financial business units that belongs to this segment.
This role will provide opportunities to be exposure to a dynamic, fast-paced, high-performing business like CIS (Consumer Information Services). As well as work closely across all finance teams in North America leading the work transition across the region. This is a great opportunity to create partnership across different levels at the organization and contribute to the entire Costa Rica team growth.
The person needs to be confident to explain financial results to Executive and being proactive to anticipate analysis/questions, as well as being a quick response to come back with more information as it requested. Also, this person will oversee guidelines communication to the FP&A community, which means coordinating with multiple teams to get agreements and being able to summarize agreements.
**Key duties and responsibilities**:
- Lead monthly and annual labor analysis and planning processes strategically and operationally.
- Prepare in-depth analysis on drivers of labor and headcount movements and research variances across source systems.
- Lead continuous improvements in forecast accuracy, process efficiencies, and system automations.
- Redesign and maintain all status reporting across multiple projects while ensuring escalation of risks including resourcing constraints, delays, etc. while ensuring all transition status reporting deliverables are met in an accurate and timely manner.
- Adhere to service level agreements (SLAs) and performance metrics
- Drive the creation of and maintenance of desktop procedure documents for routine processes through creating a system and implementing governance and controls
- Redesign and maintain all status reporting across multiple projects while ensuring escalation of risks including resourcing constraints, delays, etc. while ensuring all reporting deliverables are met in an accurate and timely manner.
- Proactively engage and build strong relationships with the business teams so as to stay connected on new products and services as well as client activities.
- Provide support for ad hoc request & perform special projects as needed.
- Lead teams of 3-6 individuals supporting business units across all aspects of the P&L. Overseeing Day to day of their deliverables. Set right KPIs to measure accomplishment.
- Leading/Owning month end, forecast and reporting activities for the assigned Business unit.
- Develop proper governance and controls to