**Job Purpose**:
The DOS program includes Data Center and Tech Room Site Level DOS Tests, quarterly and semi-annual Compliance DOS Tests, EUC Testing, and Volume Validation.
**Job Background/context**:
CBCM Denial of Service (DOS) is one of the organization's key control disciplines, as determined by CITMP, therefore the position sits in OTRM Business Continuity Management. The position reports to Denial of Service (DOS) Testing Regional Manager.
**Key Responsibilities**:
- Data Center and Tech Room Site DOS Test, Quarterly Test, and Sponsored DOS Test.
- EUC Standalone Testing
- Volume Validation Testing
- Interface with Application Teams, Disaster Recovery Coordinators, Technology Recovery Coordinators, and Production Support as part of the planning and execution of a DOS sponsored test.
- Support the Business Coordinator as part of Lead BRCs Test Planning meetings and provide guidance on how to test.
- Ensure Application Teams have entered their test results within a day after the test and approve the test results within five business days after the test.
- Responsible for working with Business Coordinator and Business Functionality Testers to validate failed test results.
- Provide guidance to stakeholders on technical recovery and testing capabilities.
- Responsible for continual improvements and enhancements to the DOS Testing Framework.
**Requirements**:
- English level advance desisable
- Bachelor university degree complete
- 2+ years of relevant Business Continuity experience
- Knowledge about Business Continuity principles and procedures across all aspects of business planning and regulatory compliance
- Excellent communication skills across a complex region and business structure
- Proven people / project management skills to provide strategic direction
- Excellent Project Management skills
- Proven ability in managing virtual teams, and remote staff
- Able to develop good working relationships with business and technical groups
- High ownership of solve issues, demonstrating management control of delegated tasks
- Ability to design and implement a strategy for continuous improvement
- Ability to formulate and adhere to strong process standards
**Desirable**:
- 2+ Years of experience in Application Development or Infrastructure Development environment, including cloud and robotics environments
- 2+ Years of experience in the Financial Industry desirable
- Knowledge of disaster recovery methodologies and technical testing strategies would be advantageous
- Knowledge of Infrastructure and Data Center organization structure and processes.
- Business Continuity Institute or DRII membership highly desirable**Job Family Group**:
Corporate Services
- **Job Family**:
COB & Crisis Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
