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**What We'll Bring**:
We are seeking a Director of Communications to lead content creation and support for our sales enablement/content platform for B2B Operations enabled by Salesforce and Seismic. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an
assigned TU office location, Heredia, Lagunilla.
**What You'll Bring**:
- Lead the team responsible for executing and supporting content creation, management and governance for TransUnion's sales enablement/content platform (The Source) and relevant communication deliverables for Customer Experience Operations.
- Provide content to increase the effectiveness and impact to associates. May research, write and edit content.
- Coach, support and collaborate with content contributors to ensure strategy alignment and adherence with best practices.
- Drive continuous improvement to optimize the processes and activity execution in alignment with enterprise objectives and industry and function standards.
- Manage vendor relationships to foster the partnership to ensure the capabilities, usage, costs and support continue to meet or exceed expectations.
**Impact You'll Make**:
- Minimum of 15 years relevant experience with emphasis in communications and people management.
- Exceptional communication skills, including ability to write, edit and present compelling content.
- Background in developing and executing communication programs and success measurement.
- Ability to form influential, consultative working relationships with key stakeholders in a matrixed environment.
- Creative, strategic, resourceful and persistent; flexible and adaptive to changing priorities with a positive attitude, strong decision-making and problem-solving skills; exudes accountability, initiative and ownership.
- Ability to develop high-performing teams with strong resource management, prioritization and organizational skills.
- Technical proficiency with Seismic or other comparable sales enablement/content management tool
- Desired (not required): Bilingual in English and Spanish or/Portuguese
TransUnion Job Title
Director, Business Operations