Are you an enterprise/mid-market software sales executive looking to work at one of the most transformational software companies in the world? If so, we want to talk to you. At the core, our Biz Apps Customer Engagement Solution Sales Specialists are sales hunters that work alongside our customers to help improve their businesses with our Dynamics 365 Customer Engagement Cloud Solutions. Embracing a challenger mindset, the successful candidate engages new customers through prospecting, leading, orchestrating and closing opportunities that produce transformative business outcomes. The specialist partners with the broader Microsoft team to identify new opportunities in the territory while also working alongside Microsoft prioritized business partners to build and drive the opportunities to closure. The specialist is a field seller that requires a solid understanding of Customer Relationship Management solutions.
As a Specialist – Dynamics 365 Customer Engagement – (Microsoft Customer Relationship Management (CRM) solutions), you will be a solution sales specialist within our Corporate sales organization working with our most important customers. You will lead a virtual team of technical, partner and consulting resources to advance the sales process and achieve/exceed solution sales and usage/consumption targets for related workloads in your assigned accounts. You will help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction.
- Secure strategic new business wins for Microsoft: Business Applications workloads in territory, and maximize up-sell and cross-sell opportunities collaborating with Partner resources to present Microsoft’s value propositions that align to customer’s business objectives and IT initiatives
- Develop and maintain a Territory Plan that demonstrates knowledge of your territory, prioritizes investments in time and effort, and leverages your virtual team to exceed the goals and objectives of the business.
- Work with the co-sell prioritized partners for the focus workloads and industries for your territory, jointly drive the sales cycle
- Maintain a healthy balanced and predictable pipeline: Continually assess the pipeline for any deal that will not produce the high-yield result anticipated. Set up and manage a regular rhythm for pipeline reviews with key members of the sales team. Prepare and deliver accurate forecast and pipeline reports. Develop Strategic Opportunity Sales Plans for ‘must-win’ deals.
- Contribute to the development of Microsoft’s World Class Sales Organization: Be committed to learning the customer’s business and your professional growth. Develop a working knowledge of Microsoft’s transformation and leverage all training resources
Core Accountabilities:
- Mid-market new cloud customer acquisition revenue
- Dynamics 365 Customer Engagement cloud revenue for solution areas in a targeted sales territory
- New customer adds and associated revenue
- Uncover, engage and close large cloud opportunities in corporate segment sales territory for Dynamics 365, while articulating the Microsoft Value Proposition for our entire cloud strategy.
