**Why join Stryker?**:
Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.
**Know someone at Stryker?**:
**Who we Want**:
- ** Assertive communicator**. Ensures team communicates effectively with managers to execute programs, policies, and procedures to drive an engaged and performing organizational culture. Effectively facilitate discussions with and deliver communications to large groups of people.
- ** Leader.** Provide overall management and leadership to team of HR professionals.
- ** Problem Solver.** Analyzes root causes of work environment issues; manages interventions and solutions in collaboration and cooperation with key stakeholders. Demonstrated conflict resolution skills.
- ** Consultant.** Strong facilitation, consulting, relationship-building, influence, negotiation skills, and project management skills.
- ** Analytically driven and oriented.** Demonstrated business and analytical ability with a proven ability to build relationships and influence different groups.
**Job description**:
In this role, the QA Manager will oversee audits of our SOC procedures and incident reports, identifying potential gaps and leading efforts to address them. This individual will work closely with local SOC managers, ensuring that quality assurance procedures align across all regions. They will be charged with developing and maintaining a comprehensive suite of metrics for evaluating SOC performance and effectiveness. Their keen eye for detail and analytical prowess will be instrumental in driving improvements in our security operations.
As our Global SOC QA Manager, you will provide the guidance and governance necessary to uphold the standard of excellence associated with our brand. Your efforts will have a direct impact on safeguarding our organization, our partners, and the clients who trust in our medical manufacturing solutions. This is an opportunity to shape the quality of our global security operations and make a meaningful contribution to our commitment to patient safety and excellence.
**What you will do**:
- Develop and implement QA policies and procedures across our global SOC, ensuring adherence to industry standards and regulatory requirements.
- Regularly review and audit SOC processes and incident reports, identifying potential gaps or areas for improvement.
- Develop and maintain metrics for evaluating SOC performance and effectiveness, reporting findings to senior management, and recommending operational improvements.
- Lead incident root cause analysis and oversee the implementation of corrective actions.
- Stay current with global cybersecurity trends, risk assessment methodologies, and QA best practices, implementing necessary changes to ensure continuous improvement.
- Collaborate with training and development teams to enhance SOC team member skills and knowledge in line with QA findings and industry standards.
- Other duties as assigned
**What you need**:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Master's Degree preferred
- Certifications such as CISSP, CISM, CRISC, GIAC, or CISA are preferred.
**Qualifications & experience**:
- Minimum 8 years overall experience
- At least 5 years experience in cybersecurity or IT field.
- At least 2 years experience in a leadership role in a global SOC environment
- Strong understanding of global cybersecurity regulations and standards.
- Excellent analytical and problem-solving skills, with the ability to identify patterns and trends in data.
- Proven leadership skills, with the ability to work effectively with a diverse, distributed team.
- Experience in a highly regulated industry, such as medical manufacturing, is highly beneficial.
**Physical & mental requirements**:
- Demonstrated ability to manage/organize
- Demonstrated strong analytical skills
- Excellent written and verbal communication at all levels
- Demonstrated ability to solve complex problems and identify solutions to challenging business problems
**About Stryker**:
Stryker is one of the world's leading medical technology companies and, together with our customers, is driven to make healthcare better.
The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.