Cyber Administrative Assistant-Remote

TransUnion's Job Applicant Privacy Notice**What We'll Bring**:**What You'll Bring**:- 1-3 years in an administrative position.- Education or certifications can be considered in lieu of experience.- Ability to manage multiple tasks moving at varying pace.- Proficient with MS Office suite.- Strong written and verbal communication skills.- Excellent interpersonal skill.- Keen attention to detail.- Problem-solving abilities.- Results driven, solution and goal oriented.- Team player; collaborative work style is vital as is in keeping with companywide ethos.- Ability to communicate complex ideas effectively - both verbally and in writing in English throughout all levels of an organization.**Impact You'll Make**:Responsibilities include but are not limited to the following:- Manage case tracking, case management system and billing process.- Assist in problem solving for case stakeholders during a cyber incident.- Provide professional and courteous customer service when applicable.- Assist in document tracking and data transfers between company and clients- Records and details relevant case notes into database with strong attention to detail and accuracy of information in a timely manner.- Ensures the closure of all resolved and confirmed incident records ahead of billing.This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.TransUnion Job TitleAdmin Asst II, Admin Support