Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
As a Compute Operations Site Reliability Engineer, you will perform the following tasks:
- Remotely administer Power Server hardware environments across numerous datacenter locations around the world (currently 18 datacenters and growing).
- Develop automation to reduce manual toil (automated, repetitive tasks) using shell scripts (bash, etc), Python, Ansible, and related tools and languages.
- Perform code stack updates on infrastructure systems (VIOS, firmware, PowerVC, HMC, Novalink, NIM servers) as well as cloud supporting systems (jump servers, sobox, network nodes, gateways, TSM servers).
- Upload/maintain stock images.
- Remotely administer AIX and Linux servers
- Maintain UserIDs (Add/delete) and passwords.
- Monitor daily/weekly backups to ensure they are working.
- Manage and maintain Nagios monitoring environment, troubleshoot scripts/plug-ins if there is an issue.
- Perform periodic LPMs, inactive migrations, or remote restarts of customer VMs to perform system maintenance, balance workloads, or free up resources.
- Monitor and provide details of Capacity utilized in each Datacenter.
- Attend scheduled meetings planned by customer for cutover/maintenance windows.
- Verify capacity requirements in case of provisioning failure issues by customers.
- Work with customers to resolve any RSCT issues so that LPM activities can be performed without impacting customer workloads.
Required Technical and Professional Expertise
- In-depth knowledge of Power Server hardware.
- Significant scripting/coding experience for automating all aspects of IBM Power systems administration.
- Automation using Python, shell scripting (bash, etc), Ansible, and related tools and languages.
- Experience with AIX and Linux administration, commands and networking - role requires experience at the OS level
- Strong experience in one or more of the following: VIO, Novalink, and PowerVC. Familiarity with one more (to include installation, configuration, administration).
- In-depth knowledge of PowerVM including installation/configuration and administration.
- High level knowledge of Power Systems supported Operating Systems (AIX and IBMi).
- In-depth knowledge of how storage is connected and allocated to Power systems via NPIV connections.
- Good understanding of Power Systems network configuration at the system level.
Preferred Technical and Professional Expertise
- Experience with configuring and tuning PowerVC
- Experience training new personnel on tooling and processes
- Storage & Power RTS, MVS Network for Cisco, Juniper; general support skills
About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?