**Billing Operations specialist TR6**
LI-JA1
Are you interested in an opportunity in Thomson Reuters?
**About the role**:
In this opportunity, as a Billing Operations specialist you will:
- Be responsible for the preparation, maintenance, and reconciliation of all necessary billing cycle activities to deliver accurate and effective client billing information for countries where local government portals are needed for submission to customers.
- Coordinate and assist with all necessary billing cycle activities to deliver accurate and effective client billing information.
- Coordination and Daily Monitoring of 3rd party portals
- Additional responsibilities include client billing resolution or collections, audit of operational effectiveness, reporting and quality assurance.
**About You**
You're a fit for this role of Payroll Specialist if your background includes:
- 2 + years' work experience in a billing roll that provides knowledge and exposure to fundamental theories, principles and concepts
**Scope of Impact**
Provides guidance or specialized services that directly support or affect results within one functional area
Works within area and uses professional procedures and practices to achieve objectives
Exchanges straightforward information, asks questions and checks for understanding
Free to determine the approach used to address routine professional issues
**Strategic Planning & Decision Making**
Identifies and solves complex issues using existing policies and procedures
Understands, interprets and sets personal priorities for reaching goals
Uses general professional or specialized knowledge to solve routine problems
Decisions are guided by policies, procedures and own business plan, impacting the efficiency and effectiveness of own area
**Customer Focus (Relationships - Internal/External)**
Good understanding of the customer, customer needs and priorities
Communicates information clearly, asks questions and checks for understanding
Responds to routine or standard requests from internal or external customers
Gains support from colleagues for ideas and initiatives
Recommends changes to current processes in own area to respond to customer needs.
**Additional skills**:
- Active Listening
- Collaborating Across Boundaries
- Conflict Resolution
- Consulting
- Customer Service
- Dependability
- Driving Results
- Focus on Customers
- Reporting
- Stress Tolerance
- Thorough Attention to Detail
**What's in it For You?**
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
- COVID-19 Response: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work and following local COVID-19 bylaws and guidelines.
- Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
- Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
- Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking
- Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
- Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
**About Reuters**
Reuters is the world's leading provider of trusted news, insight and analysis. Founded in 1851, it brings together world-class journalism, industry expertise and cutting-edge technology to enable people to make better decisions. Reuters is committed to the Trust Principles of independence, integrity and freedom from bias. It delivers unmatched coverage to the world's news and media organizations and professionals in over 16 languages. Reaching billions of people worldwide every day, Reuters is the essential source of business and world news, delivering with unparalleled speed, reliability and accuracy.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include
